2009
05.02

I hate Dunkin’ Donuts. I truly despise it. There exist a plethora of reasons why I have taken this stance and I won’t bore you with them all, but I’ll stick with the most significant ones.

Their food tastes like ass. Ass whose best days have long since gone by. If you’ve ever eaten at Krispy Kreme, Tim Hortons, Honeydew, Whole Doughnut, Mister Doughnut, or Bess Eaton, you’ll notice right away how much extra coffee you need to choke down the doughnuts you get at Dunkin’ Donuts. Then again, their coffee isn’t that impressive either. When you ask for flavoring to be put into your coffee, they give you the tiniest amount possible. As a former Dunkin Donuts employee, I know this to be a fact. They hold it under the “flavor faucet” for about a split second, then haphazardly stick the lid on your cup, which almost never is done correctly. They claim to have fresh products, but most Dunkin Donuts locations receive frozen bakery items every few days and simply thaw them in the morning. Do you treasure your bacon and egg croissant that you get from Dunkin Donuts every day? If so, I hate to rain on your parade, but the eggs in that spend several hours and sometimes longer sitting in plastic warming trays stacked up next to a microwave, which is where they are heated up before serving. I don’t know about you, but the thought of microwaved eggs doesn’t exactly get my stomach growling.

Dunkin Donuts also blows because of how they treat their employees. As previously mentioned, I’ve worked for Dunkin Donuts and it was far from being an enjoyable experience. When I first applied, they said they were looking for managers who would be paid $45,000 per year, provided with free training, and given excellent medical benefits and 3 weeks of paid vacation per year. After the interview (it was on a Saturday) I was hired and told to come in on Monday morning. I came back on Monday morning, eager to start my new job and finally experience some financial stability. Within 10 minutes, I found myself wearing a used (unwashed) Dunkin Donuts shirt from a former employee with a similarly unclean Dunkin Donuts viser atop my head and a broom in my hand. Apparently everything they told me before was bullshit and they all along had just intended to hire me as a regular crew member making minimum wage. After conversing a little with fellow crew members, I soon found many of them were fed the same lie I was. Not having any other employment at the time, I figured I’d stay for as long as I had to and try to make the best of things. I set about sweeping up the dining area which was a depressing but fairly easy task. However, the smooth sailing did not last long. They needed help at the counter and also needed someone to help out with making sandwiches for the morning rush. At this point nobody had trained me on how to do anything, so I asked what I was needed to do. My manager (there were 3 different managers within my 8 day employment period) said to me in broken English “Do not ask me, I am not a kind person”. Realizing that wasn’t going to get me anywhere, I just tried to figure out how to do everything on my own, which was annoying but not overly difficult.

By the next day, I had been given the nickname “Viejo” by the rest of the counter staff as I was the oldest member of it as well as the only one who spoke fluent English. My coworkers had a tendency to not show up for their shifts, so I was often alone in the store with the exception of my manager who would often say “Same day! Same day!” whenever I went to do anything. The customers weren’t much better. They were douchier than the douchiest of douche bags. On my 8th day of employment, a fat guy came in and wouldn’t stop riding my ass about anything and everything he could think of. This continued long past the time when he consumed his food. The last remark he made to me was “If I had a job like yours, I’d try to make up for it with some personality.” My patience wearing thin, I responded by saying “And if I had an ass as fat as yours, I’d kill myself.” The manager heard my remark, and that was the end of my tenure at Dunkin Donuts.

Another thing I hate about Dunkin Donuts is their commercials. They couldn’t come up with more annoying ones if they tried. Try watching their “doing things is what i like to do” commercial a few times on youtube and see if your blood pressure doesn’t go up. For reasons I can’t wrap my mind around, they chose to recruit They Might Be Giants to write and sing their commercials. After Smash Mouth, They Might Be Giants is my most hated band of all time. In fact, I might hate them more than Smash Mouth considering they perform the theme to Malcolm In The Middle, the biggest piece of shit television has churned out since Circus of the Stars.

Though Dunkin Donuts has terrible food (I’ll concede that their muffins aren’t so bad), treats their employees horribly, and has the most annoying commercials I’ve ever seen, none of these things constitute the reason why I hate Dunkin Donuts the most. The most damning thing of all that Dunkin Donuts has done is to push Krispy Kreme out of business.

In late 2002, Krispy Kreme was expanding rapidly nationwide and decided to come to New England. I was ecstatic upon learning this and made a visit to the one in Milford as soon as it opened. The first time I had a Krispy Kreme doughnut is a moment I will not forget as long as I live. It was better than sex with a Victoria’s Secret model. I had discovered a new world of doughnut pleasure that I never imagined possible, at an astonishingly reasonable price. Not only did Krispy Kreme have the best doughnuts I’d ever tasted, they also had Mr Pibb, which is very hard to come by in Connecticut.

Unfortunately, as is often the case in New England, people refused to try something new and one by one the Krispy Kremes in the area failed, with the one in Milford being the only New England location left. (Similar things have happened in New England with Jack In The Box, Hardees, Taco Maker and Arthur Treacher’s, to name a few) Everyone continued to eat at Dunkin Donuts, with Dunkin Donuts outselling Krispy Kreme by a ratio of greater than 12 to 1. As a result, Krispy Kreme was dealt a severe financial wallop from which it has still not recovered. In fact, due to the New England fiasco, they are not expected to be in business by the end of this year.

I was going to raise one last point, but can’t remember what it was. I was distracted by a Dunkin Donuts commercial that was just on tv. Irony is a bitch.

Digg This
Reddit This
Stumble Now!
Buzz This
Vote on DZone
Share on Facebook
Bookmark this on Delicious
Kick It on DotNetKicks.com
Shout it
Share on LinkedIn
Bookmark this on Technorati
Post on Twitter
Google Buzz (aka. Google Reader)

3 comments so far

Add Your Comment
  1. I right there with you, I hate dunkin donuts too! Sorry Krispy didn’t make it…

  2. I’m also not a huge fan, but they are inexpensive, and the iced coffee isn’t bad. I refuse to get their hot coffee, so I drink the cold stuff in the winter too. The Dunkin’s by our house has awesome workers in the mornings, but they’re few and far between.

    I’d like to complain about them changing their flavored cream cheeses to all low-fat ones. The veggie one reminds me of pureed puke now. And they don’t use the toaster anymore, so the bagels burn my hands. You have to wait at least 10 min. to eat them.

  3. wow well said, except for the They might be giants hatin’ =P

    I hate Dunkin Donuts, and I currently work at one. There iced coffee is the only aspect of the entire place that doesn’t make me want to punch everyone in the face repetitively. I am also sad they pushed krispy kremes out of business that was 5 minutes away from ours. Our donuts and donut holes taste like shit after 9am because they are all dried up and they are not covered up so they get stale very quick and flies on them! Nastyyyy. I have worked at mine for a week and have been promised promotions that have never gone down despite me prodding my manager (who is foreign and is tough to understand). I am dealt everyone’s BS, work the worst hours and am always told I am all the manager’s “favorite” employee, and the customers dig me too but new employees continue to get hired at higher wages and I have never received a raise because I don’t work weekday mornings (since I am in high school). I have worked 11 hours shifts (which is illegal I am only 17), and all sorts of illegal things I have been forced into and I have in my history of working there gotten ONE break. It’s really amazing, if I had any smarts about me I would take them to court but I don’t know the law much or anything like that. o_O Dunkin Donuts can slob on my knob, if I had one.